How doctors opt in to AnswerMed Message Alerts

Last updated: October 28, 2026

AnswerMed Message Alerts are text messages from AnswerMed Telecom, Inc. to physicians who use the AnswerMed message portal. A doctor can only opt in from inside their own signed-in portal account: they open Settings > Alerts, check the mobile number shown, read the consent text, and under Text alerts choose Urgent messages only or Every new message. Text alerts are Off until the doctor chooses one themselves; nobody else can choose for them. We record when they agreed, which choice, and which number. They can set it back to Off at any time in the same place, or reply STOP to any text.

The opt-in in the AnswerMed portal under Settings > Alerts > Text alerts: the choices Off (selected), Urgent messages only, Every new message; 'Mobile number for texts (860) 555-0142 Change'; and the consent text: By choosing a text option, you agree to receive automated text alerts from AnswerMed Telecom, Inc. when messages arrive in your portal: only URGENT messages, or every new message, as you choose. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. No patient information is sent by text. See our Privacy Policy and Terms.
The opt-in exactly as a signed-in doctor sees it in the AnswerMed portal (Settings > Alerts), shown for a test doctor account with a sample number.
The whole Settings > Alerts screen in the AnswerMed portal, with the Text alerts opt-in at the bottom.
The whole Settings > Alerts screen, for context. The opt-in is under "Text alerts".

The consent text, word for word

By choosing a text option, you agree to receive automated text alerts from AnswerMed Telecom, Inc. when messages arrive in your portal: only URGENT messages, or every new message, as you choose. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. No patient information is sent by text. See our Privacy Policy and Terms.

Sample texts

AnswerMed: URGENT - a message marked Urgent is waiting. Open the AnswerMed app to view it. Reply STOP to opt out.

AnswerMed: You have a new message waiting. Open the AnswerMed app to view it. Reply STOP to opt out.

Sign-in codes and setup links (separate from alerts)

AnswerMed also sends two kinds of account texts to physicians. Each one needs the doctor's own consent, separate from Message Alerts: agreeing to one kind never signs a doctor up for another. Neither ever contains patient information.

Setup link: the doctor texts us first. A new doctor's invite email says: "Prefer a text? Text SETUP to (833) 700-6250 from your cell." When a doctor texts SETUP (or JOIN) from the mobile number on their pending invite, we reply once with their setup link. The doctor's text is their consent for that one reply only; it does not sign them up for any other texts. If the number doesn't match a pending invite, we reply once that we couldn't find one. Neither AnswerMed nor the practice ever starts a setup text on their own.

Sign-in codes: the doctor turns them on. In their own signed-in account, under Settings > Face / fingerprint sign-in > Sign-in codes by text, the doctor reads the consent text below and ticks Text me sign-in codes. We then text a code to that number, and they type it back to prove it's their phone. After that, the sign-in screen offers Text me a code as a backup to Face ID or fingerprint; their password is still required. One text per tap, at most 3 in 15 minutes and 10 a day. Codes are Off until the doctor turns them on; nobody else can turn them on. They can untick it at any time, or reply STOP.

We record who agreed, the number, the date and how they agreed (their SETUP text, or the Settings tick box), and keep that record until they opt out.

The sign-in code consent text, word for word

Text me sign-in codes. I agree to receive one-time sign-in codes by text from AnswerMed Telecom, Inc. at the number above, only when I ask for one on the sign-in screen. This is separate from text alerts. Up to 10 texts a day. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help. No patient information is sent by text. See our Privacy Policy and Terms.

Settings > Face / fingerprint sign-in > Sign-in codes by text in the AnswerMed portal on a phone: 'Mobile number for codes: ending 0142 Change', then an unticked box with: Text me sign-in codes. I agree to receive one-time sign-in codes by text from AnswerMed Telecom, Inc. at the number above, only when I ask for one on the sign-in screen. This is separate from text alerts. Up to 10 texts a day. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help. No patient information is sent by text. See our Privacy Policy and Terms.
The sign-in code opt-in exactly as a signed-in doctor sees it (Settings > Face / fingerprint sign-in), shown for a test doctor account with a sample number. It starts unticked; nothing is texted until the doctor ticks it.

Sample account texts

AnswerMed: Dr. Smith, tap to set up your AnswerMed app: https://www.answermedapp.com/reset-password?token=... Reply STOP to unsubscribe.

AnswerMed: we couldn't find an invite for this number. Please call (860) 871-5200. Reply STOP to unsubscribe.

AnswerMed: your code to confirm this phone is 123456. It expires in 10 minutes. Don't share it. Reply STOP to unsubscribe.

AnswerMed: your sign-in code is 123456. It expires in 10 minutes. Don't share it. Reply STOP to unsubscribe.

Reply STOP to any AnswerMed text to stop all AnswerMed texts; you get one confirmation and nothing more. Reply HELP for help.

About the program

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